About Our Team's Leaders
From the day Brett Apter initially founded DirectDermaCare, he has made sure that customer satisfaction is the cornerstone of every procedure. From the customer's first impression of the website, to the phone representatives' availability and extensive knowledge of every product offered, to the precise way every product is packaged and shipped, Brett makes sure that every member of the team strives for nothing short of reliable perfection.
William Johnson provides the strategic management for an exceptional experience on the DirectDermaCare website, and the immediate order dispatchment to our warehouse team. His primary focus is to make sure our customers experience a seamless and secure process, from browsing to learning about new products to checking out on a mobile device. He settles for nothing less than ensuring that DirectDermaCare is the best in the industry.
Customer Service Manager
Sanaz Farokhdad strives to make sure that every single interaction with the DirectDermaCare customer service team is the perfect experience. Her goal is to exceed all customer relations expectations so that each individual becomes an enthusiastic customer for life. With this mentality and dedication to customer satisfaction, DirectDermaCare has proudly developed one of the most satisfied and loyal customer bases in the industry.
Bridgette Hamlin wants every customer to receive their purchase in a carefully packed box, and before they were expecting to receive it. She instills this passion for perfection and surpassing expectations in every member within the shipping department.
We are available to answer any of your questions.
- Phone: (888) 744-5674 (M-F, 10am - 6pm EST)
- Email: [email protected] (24/7)
- Online: Just use our contact form.